Customer Service | JF Media

This position is with Jentezen Franklin Media Ministries.

Answering product and ministry questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Facilities Coordinator

SUMMARY: Under general supervision, performs a variety of work in the general maintenance and repair of buildings, facilities, and equipment. Performs related duties as assigned. Assists various departments with Sunday event setup and tear down.

REPORT: Global Facilities Director

RESPONSIBILITIES:

Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.

General maintenance and repair of buildings, facilities, equipment, and grounds. Performs a variety of general facility maintenance and operation tasks. Such tasks would include:

• Liaise with contractors to ensure jobs are efficiently and effectively completed
• Update FMX (facilities management database) daily
• Collaborate with Facilities Director to plan, schedule and oversee projects
• Ensure all equipment inspections are conducted as required
• Serve as contact for facility emergencies
• Assign custodial contractors as needed
• Assist with moving furniture and equipment as needed for special events
• Identify projects requiring the services of a higher skilled crafts person
• Obtain quotes and arrange for services of outside vendors as directed
• Open and close buildings
• Activate and deactivate building alarms
• Submit purchase requests, invoices and receipts to Facilities Director
• Maintains clean, safe, and orderly work sites
• Assist various departments with Sunday and special event furniture setup and tear down
• Build and lead a volunteer team to assist with Sunday events
• Perform basic facilities and building maintenance such as, but not limited to minor paint touch-up, basic electrical, basic plumbing, simple drywall repair and minor carpet cleaning.

JOB QUALIFICATIONS: 

• Must be physically able to use a computer with basic proficiency, lift a minimum of 75 pounds, and be able to work indoors or outdoors. Must be able to assume postures in low levels.
• Ability to speak, read, and write English.
• Bilingual abilities are a plus.

PERSONAL CHARACTERISTICS

• An intimate and growing personal relationship with Jesus Christ, as evidenced by the daily habits of spending time with Him and His Word, active involvement in a Christian church, and a commitment to maintaining healthy, accountability relationships with mature Christians.
• Fosters a “can do” attitude that combines initiative, a sense of urgency and a commitment to results.
• Basic written and verbal communication skills.
• Self-starter and motivated.
• Flexible, independent and accountable.

SCHEDULE REQUIREMENTS

This schedule is merely a brief summary and should not imply the times listed below are the only hours to be performed by the employee with this position description. The employee may be called upon at any time to perform other duties as needed. Other instructions and job responsibilities may be adjusted and changed by his/her supervisor/department head in order to meet ministry goals.

Sundays Required. Monday-Friday flexible and as Church event calendar dictates.

Facilities Worker

Job Summary:

Under general supervision, performs a variety of work in the general maintenance and repair of buildings, facilities, and equipment. Performs related duties as assigned. 

Overall Responsibilities:

(Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.)

General maintenance and repair of buildings, facilities, equipment, and grounds. 

Performs a variety of general facility maintenance and operation tasks. Such tasks would include: 
•    Liaison with contractors to ensure jobs are efficiently and effectively completed
•    Update FMX (facilities management database) daily
•    Collaborate with Facilities Director to plan, schedule and oversee projects
•    Ensure all equipment inspections are conducted as required 
•    Serve as contact for facility emergencies
•    Assign custodial contractors as needed 
•    Assist with moving furniture and equipment as needed for Sunday and special events
•    Identify projects requiring the services of a higher skilled crafts person 
•    Obtain quotes and arrange for services of outside vendors as directed
•    Open and close buildings 
•    Activate and deactivate building alarms
•    Submit purchase requests, invoices and receipts to Facilities Director
•    Maintains clean, safe, and orderly work sites
•    Build and lead a volunteer team to assist with Sunday and special events

Qualifications:

Education, Training, and Experience
Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described including related work experience in one or more of the building trades.

Knowledge of:
Methods used in maintenance including basic knowledge of the following trades: carpentry, plumbing, painting, masonry and grounds keeping; maintenance of hand tools and gas-powered equipment; standard practices and tools used in the maintenance and repair of building facilities; safety practices and procedures related to the building trades; proper lifting techniques; basic math.

Skill and Ability to:
Effectively use a variety of hand and power tools; operate appropriate lifts as needed to perform duties of the job; read blueprints; perform a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment and materials a minimum of 75 pounds; review and identify projects needed to be serviced by outside contractors; follow oral and/or written instructions; communicate effectively in both oral and written form; maintain work logs and service requests via FMX database; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.

Other Characteristics:
Possession of a Valid Driver’s License

Personal Characteristics

• An intimate and growing personal relationship with Jesus Christ, as evidenced by the daily habits of spending time with Him and His Word, active involvement in a Christian church, and a commitment to maintaining healthy, accountable relationships with mature Christians.
• Fosters a “can do” attitude that combines initiative, a sense of urgency and a commitment to results.
• Basic written and verbal communication skills.
• Self-starter and motivated.
• Flexible, independent and accountable.

IT Generalist

Job Description:

As the Information Technology (“IT”) Generalist, you are the face of IT at Free Chapel, providing reliable technology and support solutions to the Free Chapel team. You will maintain all existing systems, implement new solutions, manage projects, and communicate effectively to stakeholders and partners. You will support new hires as they onboard and assist with the day-to-day needs of our current team across sites to ensure an excellent employee experience as it relates to IT.

Overall Responsibilities:

• Demonstrate commitment to the Free Chapel mission, core values and vision. This means regularly participating in weekly services and being actively involved in our church  family. We ask all employees to conduct themselves in a moral and ethical manner.
• Identify the need for upgrades, configurations or new systems; implement solutions and provide training to users across the organization
• Handle the ordering, acquisition, inventorying, and disposition of hardware and software  (including cloud services management).
• Assist in set up of IT infrastructure at new facilities and ensure continual operation of existing networks.
• Perform onboarding and off boarding for employee IT needs.
• Respond to employee requests through a ticket tracking system.
• Conduct equipment maintenance and repair and manage the acquisition and provisioning for new equipment as needed.
• Manage IT vendors and serve as the key point of contact unless escalated. Negotiate and review IT contracts.
• Develop, review, and certify all backup and disaster recovery procedures.
• Create and maintain written documentation to include user and system manuals, policies and procedures.
• As needed, develop and lead an IT team through volunteer or additional roles to address ongoing needs.

Qualifications:

• Bachelor's Degree in IT-related field or equivalent years of experience
• 3-5 years technology leadership and program/project management experience in a fast-paced IT environment
• Excellent working knowledge of computer systems, cyber security, network, office IT setup and systems administration, and phone systems
• Experience with Office365 and Google Workspace
• Experience with operating and troubleshooting audio visual and video conferencing, video streaming equipment.
• Excellent organizational and communication skills

Work Schedule:
Sun:       6am – 1pm
Mon:      off
Tue:       8:30 – 4:30 
Wed:      8:30 – 4:30 
Thu:       8:30 – 4:30 
Fri:         8:30 – 4:30 

** Our team is required to help at major conferences and events.  The above work schedule is subject to change.

Lighting Director

SUMMARY: Responsible for programming and operating the lighting for services and events. The ability to operate and serve in a team environment is crucial.

RESPONSIBILITIES:

• Support worship services by using creative lighting design, visuals, programing, and operation
• Manage lighting rigs including fixtures, consoles, and infrastructure
• Operate and assist with lighting for events and conferences

JOB QUALIFICATIONS: 

• Must agree with and commit to upholding Free Chapel’s core values, as well as its stated mission and vision.
• ▪ 3+ years of paid experience working with medium to large lighting rigs and broadcast lighting.
• Experience working live events, including production rigging, lighting, and lighting designs.
• Familiar with GrandMA2, DMX and ArtNet. ▪ Experience in Resolume and Vectorworks is a bonus.
• Flexible and adaptable.
• Ability to troubleshoot lighting systems.
• Team plater mentality including the ability to work well with a broad range of individuals and groups, and have a willingness to receive and act on direction.
• Calm and cool under pressure; always maintains a kind and courteous attitude.

SCHEDULE REQUIREMENTS

Sun (6:00a-1:00p), Programming time during the week.
10+ (max 29) Hours/Week

This schedule is merely a brief summary and should not imply the times listed below are the only hours to be performed by the employee with this position description. The employee may be called upon at any time to perform other duties as needed. Other instructions and job responsibilities may be adjusted and changed by his/her supervisor/department head in order to meet ministry goals.

Preschool Teacher

We are a dynamic, state of the art academic program paired with the true impact of Gods loving word. We offer you the opportunity to make a Godly impact on the future by teaching students the love of Jesus and building a strong academic foundation.

DESCRIPTION

• Part-Time 
• Follow Country School Calendar
• Teacher Hours are flexible Monday - Friday
• Pay Range is $13.50 - $18.50 hourly

THE ESSENTIALS

• High school diploma or GED certificate
• Preferred: Associate or Bachelor's Degree in Early Childhood Development or Education or current enrollment in a similar degree program 
• CDA credential a plus
• Preferred three years of teaching or childcare experience

PERSONAL CHARACTERISTICS

• An intimate and growing personal relationship with Jesus Christ, as evidenced by the daily habits of spending time with Him and His Word, active involvement in the leadership of our church, and a commitment to maintaining healthy, accountability relationships with mature Christians.
• Fosters a “can do” attitude that combines initiative, a sense of urgency and a commitment to results.
• Strong written and verbal communication skills.
• Self-starter, motivated, goal driven.
• Flexible, creative, independent, accountable.

Preschool Teacher

As a teacher for Free Chapel Preschool, you are being given an opportunity to make a difference in the lives and future of our students ages 2-5. It will be your responsibility to partner with parents and help develop their children socially, emotionally, physically, academically, and spiritually. A teacher with Free Chapel Preschool must be Christ-centered and have experience in facilitating and implementing a preschool curriculum.

RESPONSIBILITIES

• Teachers of Free Chapel Preschool must comply with all standards specified for Teachers by Title XXII Social Services. This includes a health screening, live scan screening and staying current with all required immunizations.
• The student’s care, nurture, development and education are Free Chapel Preschool’s top priority.
• Promptness is required. Teachers are expected to arrive, check in, and be in their designated area by start time.
• Be prepared. Curriculum and crafts should be ready prior to the start of the school day.
• Lesson plans for the following week should be ready for review by Friday afternoons.
• Supply Request forms should be filled out and turned into the Admin Assistant by Friday afternoons.
• Redirection of children is key.Teachers should make every effort to prevent misbehavior by intervening and redirecting children prior to the onset of misconduct. In the event a student needs some time to process their actions, time outs may be given according to guidelines set by the American Board of Pediatrics.
• Teachers will need to assist children in their social behavior skills. They should model kindness, respect, and civility at all times, and commend children when they excel.
• Injury. When a child has any type of injury no matter how small (marking from a bump or scrape) an “ouch report” needs to be properly filled out. Free Chapel Preschool will follow the CARE (Comfort, Apply treatment as needed, Report and Encourage).
• VIP Treatment for our new students and families. Teachers should make parents feel confident and secure in their decision to entrust their child to our care.
• Parent communication is a significant part of the role as a teacher. All communication needs to be delivered with a positive filter. If there is a concern with the social or academic development of a student, it should be brought to the Director’s attention.
• Teachers must be prepared for Parent Conferences and deliver all information in a positive and encouraging manner.
• Teachers will be expected to attend a weekly team devotion time.
• Teachers need to attend and participate in all team staff meetings and workshops.
• There will be some evening events for our preschool families throughout the year and teachers will be expected to attend as scheduled.
• Teachers must keep the children attentive and calm during fire and emergency drills.
• Classroom management skills are imperative for a calm, learning environment. Implement techniques introduced and taught during Orientation and workshops.

JOB QUALIFICATIONS

• Educational requirements as mandated by California State licensing.
• Must meet state specific guidelines for the role.
• Must possess active Child Development Associate (CDA) Credential or meet CA candidacy requirements (see https://www.preschoolteacher.org/california/).
• Bachelor's degree in Early Childhood Education (preferred.
• 2-3 years Early Childhood Education Experience (preferred).
• CPR and First Aid Certification or willingness to obtain.
• Must be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and be able to work indoors or outdoors. Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.
• Ability to speak, read, and write English.

PERSONAL CHARACTERISTICS

• An intimate and growing personal relationship with Jesus Christ, as evidenced by the daily habits of spending time with Him and His Word, active involvement in the leadership of our church, and a commitment to maintaining healthy, accountability relationships with mature Christians.
• Fosters a “can do” attitude that combines initiative, a sense of urgency and a commitment to results.
• Strong written and verbal communication skills.
• Self-starter, motivated, goal driven.
• Flexible, creative, independent, accountable.

Senior UI/UX Designer

Job Description:
The position will manage the vision for the web technologies of Jentezen Franklin Media Ministries as well as manage current and future web properties of the ministry. A successful applicant's core competencies include the following:

•    Web UI/UX design with an emphasis on mobile-first/responsive UI design.
•    Front-end web development with a strong knowledge of modern HTML/CSS.

Additional knowledge of the following will prove highly beneficial:
•    CRM concepts and Salesforce experience
•    JavaScript
•    Git
•    Ruby on Rails or similar web MVC frameworks
•    Heroku
•    UNIX
•    Agile software development methodologies
•    Project management
•    SEO
•    The applicant will demonstrate a propensity for learning new technologies and working well within a team atmosphere as well as thrive in a leadership role. Additionally, the successful applicant will manage project deadlines as it pertains content updates, project completion and other team objectives

Schedule:
Monday-Friday: 8:30am-4:30pm